Supporting your Clients

Saving you time and helping your clients prepare their submissions.

The COL application contains questions that your clients may be unable to answer without your assistance.

To save you time and assist your clients, we have provided a list of the questions and indicated those questions (by enlarging the question number) that need your assistance. You can download them here.

Depending on how you manage your agency, you may be able to send blanket information to all your clients, or if you manage each property in a unique way, you may need to send individual answers to each client.

We have also provided a letter that you can adapt and send to your clients, downloadable here.

Following this process will prevent lengthy email conversations between you and your clients to provide this information, and will help your clients provide the right information by the deadline.